Our Commitment to Your Satisfaction

At Makeup Hub, we strive to ensure you love your purchase. If you’re not completely satisfied, our Refund & Exchange Policy is here to help:

  • Eligibility:
    You may request a refund or exchange within 14 days of receiving your order. Items must be unused, in their original packaging, and accompanied by proof of purchase. Customized or opened products may be ineligible for return unless they are defective.
  • Process:
    To initiate a return, please email us at makeuphub000@gmail.com with your order number and a brief explanation of the issue. You may also call us directly at 0334-0786333 for further assistance. We will review your request and provide instructions for returning the product.
  • Refunds:
    Once the returned item is received and inspected, refunds will be processed using your original payment method within 7–10 business days. Please note that shipping charges are non-refundable unless the return is a result of our error.
  • Exchanges:
    If you prefer an exchange, please indicate the desired replacement in your communication. We will arrange for the exchange once the returned item is verified.

For any additional questions or concerns regarding our Refund & Exchange Policy, please contact us at makeuphub000@gmail.com or 0334-0786333.